Two tiers. Self-serve. Cancel anytime.

Starter at £99 a month is built for one tradesperson covering one postcode patch (postcode plus 1–30 mile radius), with 50 property-record exports per month, a 100-property watchlist, three saved searches, basic filters and CSV export. Pro at £299 a month is built for a multi-area crew running its whole pipeline through the tool: unlimited UK coverage, 1,000 property-record exports per month, unlimited watchlist, advanced filters (recommendations-match, retrofit-priority score, BUS-eligibility, Wales-only), CSV plus Excel export with rich columns, weekly Monday email digest, API access and a 24-hour support SLA. Both tiers are self-serve — sign up and subscribe immediately via Polar.

Yes. Upgrade in-app at any time; we prorate the difference against your current billing cycle and charge the proration immediately via Polar. Polar is our Merchant of Record — they handle UK and EU VAT automatically — so the proration appears on your card statement as a Polar charge rather than an EPC Hunt charge. Downgrades (Pro to Starter) take effect at your next billing date rather than immediately, so you keep Pro features for the rest of the paid month. Annual plans can switch tiers mid-year on the same proration logic. Cancel any time from the billing settings page; cancellation takes effect at the next renewal. No retention call, no win-back sequence — one click.

Cancellation stops future renewals from the next billing date — you keep access to the rest of the period you have already paid for, and there is no pro-rata refund of the current month or year. UK B2B Consumer Contracts Regulations 14-day cancellation does not apply because the service is sold business-to-business. If something is genuinely broken on our side and you cannot use the product, email and we will refund the affected period as a goodwill credit on the next invoice.